Frequently Asked Questions
Q. Where exactly are you guys... really?
A.
One of the most common questions. We're one of the few and original United States based production teams. Give us a call in Boston: 1 888 534 9226 (Toll Free), or call us in +1 7814834022, you can also fax +1 7816582406. Don't worry no Massachusetts accents here!
Q. So, okay, how do you take my word to world?
A.
The colors with our expertise and hard commercial thinking with competitive pressures will undoubtedly adapt to your brand noise to stand out and to win. After all we work to build the brand in the eyes of the customer and your business.
Q. How is your work priced?
A.
To keep things simple, we charge by the page. A new page is any page that uses a different layout or provides different content. Just count them up when you place your order. Multiple page orders are automatically discounted.
If we come across an unusually complex layout, implementation and/or custom designing requirements or other anomaly, we contact you immediately if additional work will be required at our end to deliver the results.
Q. Quantity Discounts?
A.
Sure, there's a discount for multi-page projects. You can also find that we run discount promotions quite often as well.
Q. Do You Design Websites Or Graphic?
A.
Our focus is on dual service for now but to keep everything in right path and our client’s satisfaction, we made different departments of graphic designing and web services and the delivery of that service to the highest standards. What you need just tell us and we'll get you to the right correct team here.
Q. Do you do SEO and SEM?
A.
Yes, all of our work optimized for search engine spiders and semantics, i.e. SEO-friendly. So no additional effort required at your end to be indexed by search engines, but if you need help driving traffic to your site, simply contact us and we'll connect you with our internet marketing team.
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Q. Want to talk to a human?
A.
Drop us a line: 1 888 534 9226 (Toll Free), or call us in +1 7814834022, you can also fax +1 7816582406. Let's show you just how easy we take your word to world.
Q. What do you need to process my order?
A.
Website
Order a 10 day trial of your customized website for $30 setup fee (free domain name included) with no further obligation till you are satisfied. Our fulfillment specialist will consult with you regarding your requirements for the website and to organize information for the same.
Review the custom designed sample and seek any changes required within the 10 day trial.
Choose any of the four website and hosting plans listed or seek a customized quote for other solutions.
Graphic
Order a 10 day trial of your customized designing solution for $45 setup fee (free logo concept included) with no further obligation till you are satisfied.
Our fulfillment specialist will consult with you regarding your requirements for the designing and to organize information for the same.
Review the custom designed sample and seek any changes required within the 10 day trial.
Choose any of the four logo package and brochure listed or seek a custom design plan for other solutions.
Let Us Serve You
We don't just create a rendered mirror image of your brand, we enhance your business using our nearly 6 years of experience working on some of the leading business.
Q.How can I pay?
A.
We prefer PayPal because it's easy. We also accept major credit cards.
Q.When do I pay you?
A.
Just pay set up fee $30 for web package with free domain name included and $45 for graphic package with free logo concept.
Q.Do you offer discounts?
A.
Yep, especially if you have ongoing work. The larger the volume, the larger the discount. Let us know what you need.
Q.Do you accept monthly payments if I'm a regular?
A.
If you're a regular, we'll work with you any way you want. If monthly payments smooth out cash flow, and we've been friends for a while, no problem.
Q.What currency do you use?
A.
United States Dollars.
Delivery Times
Q.When are you open?
A.
We are open in all business days until sky falls upon us.
Q.What do you call a business day?
A.
Place your order anytime, we'll start looking at it at the start of the next business day (unless you send it in right before the start of business). If you can, let us know if an avalanche is headed our way so we can schedule time. We like to know ahead of time who'll be working over the weekend, so please request this in advance as it's not included in the basic pricing packages. If you're planning to send through 30 pages to do in one day on a Friday night, a heads-up is critical!
Q.Do you guarantee delivery times?
A.
We never, NEVER miss. Just give us the drop-dead date and we'll be there, if it's just impossible or out of your budget, we'll discuss. Also remember that designs have varying complexities to code, so even though you may request a specific deadline or expect a price provided by the order system, we do have to confirm that your expectations are possible before we start. Dedicating resources to rush projects is not an issue, however we have to evaluate artwork and requirements before we commit to deadlines and pricing.
Fix Its
Q.Do you do revisions?
A.
Typically they're not necessary, but if we've missed something tucked away in the design somewhere, we'll sort it out. We work until you are happy. The end.
Ready?
We are, too. So what have you got? How can we help? How can we make you more productive and how can we make your customer happy campers. Only one way to find out...
Drop us a line, provide some contact information and let's see how we can make some art together.